- Do you ship wordwide?

Yes. We ship worldwide from Bali and Lithuania, regular shipping is free, for fast shipping ( 1-5 working days depending on which country you are from) there will be an additional fee,please contact us via email: imbocembo@hotmail.com.

Please make yourself aware of any charges that may apply before purchasing your jewels. 11:11 jewellery is not responsable for any taxes appliedwhen your package reaches your country.

-How long does it take for a custom order?

Custom made orders can take from 8 to 16 weeks , depending on how busy I am and if I have the stone you want.

-How to know your size?

You can ask a local jeweler to measure your size or send me a picture of a ring that already fits you on a ruler, i need to know the inner diameter of the ring.

-How long are gift cards valid?

Gift cards are valid for 1 year.

-Do you accept returns?

I do not accept returns on any pieces, jewellery is not returnable, however if you are not satisfied with the size - we will fix it for you.